What to Do in the Event of an Emergency Gas Leak​

Natural gas is a cleaner, versatile, and more reliable alternative to other fossil fuels. It’s also a more environmentally friendly and affordable option. With over 76 million consumers across residential, commercial, and industrial applications, gas is one of the most popular sources of energy in the country.

While natural gas may have a whole host of benefits, there’s still a chance that a natural gas leak could occur, especially if your gas line hasn’t been installed properly or if you have faulty or corroded seals for your gas-powered appliances

Signs of a Natural Gas Leak​


When dealing with a gas leak at home, there are some signs that can help you detect such occurrences. At home, you may notice:

A foul odor that smells like sulfur or rotten eggs

A hissing or whistling sound

Disturbances, such as a buildup of dust around your gas-powered appliances

You may also notice an unusual increase in your gas bills. Moreover, gas leaks can cause physical symptoms, such as:

Breathing difficulties




Chest pain

Ringing in the ears

If you have pets at home, they may experience symptoms, such as:

Difficulty in breathing



Appetite loss

In extreme cases, high levels of leaking may cause unconsciousness or death in animals.

What NOT to Do in the Event of a Gas Leak

In case you have or suspect that you’re having a natural gas emergency at home, you should NEVER:

Touch or use anything that might cause a spark, such as your phone, lighter, or matches

Switch your lights or appliances on or off

Use your phone while inside your home

Attempt to find or repair the leak on your own

Remove any plug from outlets

What to Do in the Event of a Gas Leak in the House

When not immediately addressed, a gas leak at home may cause serious health and safety hazards. A gas leak can cause fires and explosions. It can also cause carbon monoxide poisoning for both people and animals.

If you have a gas leak, here’s how you can handle the situation properly:

Keep your windows and doors open to allow ventilation

Leave your house immediately and get to a safe distance

Once you’re at a safe distance, contact a gas emergency service to address the issue

Don’t go back inside the house until you get clearance from the authorities

In the event of a serious leak, warn your neighbors, especially if you live in an apartment or in close quarters, as their property may also be affected by the leak

To minimize or prevent the incidence of a gas leak, we suggest that you check your gas-powered appliances and pipes regularly. Seek licensed professionals if you need any assistance or especially if you detect any problem.

In the event of an emergency gas leak, you need to call the National Gas Emergency Service, but do so after you’ve evacuated and are at a safe distance. 

Call 911 or 1-800-233-5325, and wait for their representatives to arrive at the scene. Emergency assistance is available every day, 24 hours a day.

Ensuring Your Safety

To make sure that you and your family are safe, entrust any job relating to gas, such as gas line installation or repair and the installation of gas-powered appliances, to a licensed professional. 

We at American Rooters can provide you with same-day service. We also offer 24/7 service to residents of Marietta, Kennesaw, Roswell, Alpharetta, Acworth, and all areas in the Atlanta Metro Area. We do this so that you, your family, and your treasured possessions are safe all the time. 

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